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Legal

Privacy Policy

Last updated: April 2026

This Privacy Policy explains how PALOMA (“we,” “us”) collects, uses, and protects your information when you visit palomathestudio.com.

Information We Collect

  • Contact info: name, email, phone, shipping address
  • Payment info: processed securely by Stripe — we never see or store your full card number
  • Order history: items purchased, amounts, timestamps
  • Site usage: pages visited, time on site, device type (via cookies + analytics)
  • Marketing preferences: email subscription status if you opt in

How We Use Your Information

  • Process orders and deliver products
  • Send order confirmations, shipping updates, customer service replies
  • Send marketing emails if you’ve opted in (you can unsubscribe anytime)
  • Improve the site and understand customer behavior
  • Prevent fraud and comply with legal obligations

Who We Share With

We share only what’s necessary, with trusted partners:

  • Stripe — payment processing
  • Manufacturing partners (apparel wholesalers, beauty manufacturer) — to fulfill your order
  • Shipping carriers (USPS, UPS, FedEx, DHL) — to deliver your package
  • Google Analytics, Meta, TikTok — for site analytics and advertising
  • Klaviyo / email service — if you opt in to marketing

We do not sell your personal information.

Cookies & Tracking

We use cookies for essential site function, analytics, and advertising. You can disable cookies in your browser settings, though some site features may not work. We honor Global Privacy Control signals.

Your Rights

Depending on where you live (California, EU, UK, etc.) you have rights to access, correct, delete, or export your personal information, and to opt out of certain processing. Email hello@palomathestudio.com to exercise these rights.

Data Security

We use industry-standard security (HTTPS, encrypted databases, tokenized payments). No system is perfectly secure — we cannot guarantee absolute protection but work continuously to safeguard your data.

Children’s Privacy

Our site is not directed to children under 13. We do not knowingly collect information from children.

Changes

We may update this policy. Material changes will be announced on this page or emailed to subscribers.

Contact

hello@palomathestudio.com